Authorized workshop network
Fimap Authorized Workshop network spans the globe, so you can enjoy the peace of mind of finding a professional support wherever your business is.
We directly train the technicians of the authorized workshops so that they acquire in-depth knowledge of the machines, and full expertise in the management of ordinary maintenance and extraordinary interventions.
The efficiency of the process, the use of only genuine spare parts and the skill of our technicians guarantee that performance, efficiency and safety remain unchanged over time.
CUSTOMER SERVICE
We are at your disposal to offer you immediate assistance on the product and never make you wait. Contact our technical service department to resolve any machine downtime in real time: the technical staff knows how to immediately resolve any issue and offer you a definitive solution to have your Fimap machine always operational.
SOS EMERGENCY DEVICE
The widespread coverage of the network allows us to ensure you an effective and timely service even in the event of an emergency: when you press the SOS button* on your scrubbing machine, a message alerts the designated Authorized Workshop, which will be activated immediately to come to help you and resolve the issue.
* For those who sign one of the maintenance agreements